Privacy Policy

Last Updated January 1, 2025

BFFR is a mobile app designed for users to share and receive anonymous compliments. Users can submit their own compliments and interact with compliments from others. We are based in the United Kingdom (England) and operate as a sole proprietorship by Carter Annandale. Because we care deeply about safety and user privacy, we strive to limit the data we collect to what is necessary to use the app and connect with others.

Below, we outline what data we collect, how we use and share it, and your rights.

Data Collection And Use

Account Data

When you sign up for an account on BFFR, we may ask you to enter your phone number, username, and profile photo. This data is used to identify you to other BFFR users and make it easy for others to find your account on the service.

Contacts Data

When signing up for an account on BFFR, you have the option to give BFFR access to your address book to find friends on BFFR. We will use your Contacts in order to identify other Users that you may know or that your Contacts may know. We may also present your Contacts as options in the app if you do not have at least 12 friends on the app. We will never send text messages to your Contacts without your explicit permission.

You can invite friends to join BFFR by sending them a text message with a link to install the app. The invitation may include your the names of your friends on BFFR. We do not automatically send messages to your friends on your behalf. Instead, you have to send the message yourself. This means you're always in control of what messages get sent to your friends.

Location Data

Before creating an account on BFFR, you have the option to give BFFR access to your approximate location data.

Your approximate location data is not stored or linked to your identity, and we do not track your location after your account is created.

Device and App Activity Data

When you use the app, we automatically collect certain information about your device (such as the type of device, operating system, IP address, and unique identifiers) and how you interact with the app (such as the actions you take and how long you use the app). We use this information to improve the app, create new features, and keep our systems secure.

How We Disclose Data

We do not sell, rent, license, or lease your data to third parties, nor do we share it with third parties for cross-context behavioral advertising. However, we may disclose it to the following third parties:

  • Service Providers – such as hosting services, customer support services, and analytics services.
  • Professional Advisors – such as lawyers and accountants.
  • Business Transaction Recipients – including counterparties and others assisting with a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, asset sale, or similar transaction involving our business.
  • Legal and Safety – government authorities or regulators or other third parties where required by law or legal process or to protect BFFR, users', or other third parties' rights and safety.

How You Share Data

You can use BFFR to submit compliments and interact with others. When submitting a compliment, the content of your compliment will be shared with other users.

Data Retention

We keep your data until we don't need it for the purposes described in this policy and we have no legal obligation to keep it.

Your Rights

We provide all users with the following rights:

  • Deactivate – you can deactivate your account so that you will not be able to send or receive new compliments;
  • Know – you can request to know the categories of data we have collected about you, categories of sources from which we collected it, the purposes for which we collected it, and the categories of third parties to whom we disclosed it;
  • Access – you can download the data we have about you, where it is required by law;
  • Delete – you can request that we delete the data we have about you, but this right is not absolute. We may need to keep certain information, for example, to comply with our legal requirements;
  • Correct – you can ask that we fix any errors or inaccuracies in the data we hold about you;
  • Stop processing – you can tell us to stop processing your data;
  • Object – you can object to how we process your data; and
  • Complain – you can complain to the data protection regulator where you live (if you have one).

You can exercise these rights by tapping Get Help in the app, or emailing us at [email protected] and providing the username and phone number associated with your account in your message. We will not treat you differently if you exercise any of these rights, but we may need additional information to verify your identity. An agent can also make these requests on your behalf, but we may still ask you to verify your identity and that you have authorized the agent to act on your behalf. Depending on your location, you may have the right to appeal our decision regarding a request related to the above rights, in which case, you may do so by contacting us using the above contact information.

Your browser settings may allow you to transmit a "do not track" signal, "opt-out preference" signal, or other mechanism for exercising your choice regarding the collection of your data when you visit various websites and online services. Our website and app are not designed to respond to such signals, and we do not use or disclose your data in any way that would legally require us to recognize opt-out preference signals.

Children

Children under 13 are prohibited from using BFFR. We do not seek or knowingly collect any data from children under 13. If we learn that we have collected data from children without proper consent, we will delete that data. If you believe we have collected data from a user under 13, or if you are a parent or guardian of a user under 13 who has provided us data, please email us at [email protected] with information about the account to request that it be deleted.

Changes to this Policy

We may need to update this policy to account for changes in our business and applicable laws. If we change this policy, we will post the new version here. If the changes are significant we will notify you through the app.

Contact Us

Please email us at [email protected] with any questions related to support.

For anything else, please contact Carter Annandale at [email protected].

BFFR is run as a sole proprietorship by Carter Annandale.
Business Address: St Albans, United Kingdom.
Domain: confer.sr